Refund & Cancellation Policy

Auto-renewal

Sehatly Premium is an auto-renewing subscription billed in Indian Rupees (INR). Your plan renews automatically at the end of each billing cycle (monthly, 6-monthly or yearly) at the price shown on our Pricing page, until you cancel.

Cancellation

You can cancel your subscription anytime from within the Sehatly app (Premium → Manage subscription), or by emailing support@swasth.health. On cancellation, your subscription will not renew for the next cycle, and you keep access to Premium until the end of the period you have already paid for.

Refunds

• Subscription fees already charged for the current billing cycle are generally non-refundable, since you continue to have access for the full period you paid for.
• If you were charged in error (for example, a duplicate charge or a technical fault), contact us within 7 days of the charge and we will investigate and refund any incorrect amount.
• Approved refunds are processed back to your original payment method via our payment partner, typically within 5–7 business days.
• Nothing in this policy limits any rights you have under applicable law.

How to reach us

For any billing, cancellation or refund request, email support@swasth.health or call +91 97428 97375. Please include the email or phone number on your account.